IT Governance Framework
The IT Infrastructure Library (ITIL) is the best practice framework that enables IT to support the University effectively, efficiently, and safely. CSC利用7个 指导原则:
- 关注价值.
- Collaborate and promote visibility.
- Optimize and automate.
- 从你所在的地方开始.
- Progress iteratively with feedback.
- Keep it simple and practical.
- Think and work holistically.